JEStewart

Q: iPad Pro control centre swipe problem.

I can't consistently swipe up the control centre with my new (still within 14 days) iPad Pro. This only happens in portrait mode and only above the home button side (if I rotate it 180degrees it works fine, but then the notification centre won't work from the home button side.

 

After a hard reset it started to work again, only to stop within minutes. Initially I bought it was only stopping working in certain apps (ProCreate and Safari) but now it seems to stop working everywhere.

 

Has anyone e;she experienced/fixed this? I would assume it was a hardware problem if it weren't for the fact that a reset can fix it for a while.

iPad, iOS 9.2

Posted on Jan 13, 2016 3:27 AM

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Q: iPad Pro control centre swipe problem.

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  • by AccPy,

    AccPy AccPy Jul 1, 2016 7:54 PM in response to JEStewart
    Level 1 (4 points)
    Jul 1, 2016 7:54 PM in response to JEStewart

    My logitech create hinged case (without the keyboard) seems to be the source of my problem. Thought that would be stupid since the case doesn't seem to interfere in anyway, but worked once I tried it.

  • by eskapism,

    eskapism eskapism Jul 18, 2016 1:55 PM in response to AccPy
    Level 1 (4 points)
    Jul 18, 2016 1:55 PM in response to AccPy

    I tried to remove my case, but it made no difference.

     

    I do still believe this is a software problem - at least for me. I installed ios 10 beta a week or two back, and after that I have not had this problem. So.. let's hope ios 10 finally solves this annoyance!

  • by AccPy,

    AccPy AccPy Jul 18, 2016 2:18 PM in response to eskapism
    Level 1 (4 points)
    Jul 18, 2016 2:18 PM in response to eskapism

    SInce the problem persisted with even the Apple silicon case, I contacted Apple again because I needed to use a case and this time they said it sounded like a hardware issue. I was within my Best Buy return period so I got a new one and haven't had any problems with it.

  • by will norman,

    will norman will norman Aug 18, 2016 2:15 PM in response to JEStewart
    Level 1 (4 points)
    Aug 18, 2016 2:15 PM in response to JEStewart

    i had this issue with my recently purchased ipad pro 12.9.  however, it only affected my ability to pull up the control center.  i discovered that the problem is completely eliminated when i start my swipe from the bezel instead of the bottom of the screen.  swiping from the bezel is unnecessary for all other screen-edge based functions, but it has been 100% reliable for launching the control center for me.

  • by OwnRules,

    OwnRules OwnRules Sep 1, 2016 10:38 PM in response to will norman
    Level 1 (4 points)
    Sep 1, 2016 10:38 PM in response to will norman

    Thank you.  Your reply solved my issue - though it's a bit of a pain with current cover.

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