Good evening, my Mac is running slow lately and there are some other issues to, freezing etc. I have run etresoft.com to find out the reason why and the result was "a possible malware presence". What can I do to solve this issue. Please help! Thank y

Question

Good evening, my Mac is running slow lately and there are some other issues to, freezing etc. I have run etresoft.com to find out the reason why and the result was "a possible malware presence". What can I do to solve this issue. Please help! Thank y

Good evening, my Mac is running slow lately and there are some other issues to, freezing etc. I have run etresoft.com to find out the reason why and the result was "a possible malware presence". What can I do to solve this issue. Please help! Thank you for your time.

This is a IMac (21,5 inch, mid 2010)

Mac OS X Yosemite

Processor 3,06 Ghz Intel Core i3

Memory 4 GB 1333 Mhz DDR3

Model Identifier: iMac11,2

Processor Name: Intel Core i3

Processor Speed: 3.06 GHz

Number of Processors: 1

Total Number of Cores: 2

L2 Cache (per Core): 256 KB

L3 Cache: 4 MB

Memory: 4 GB

Processor Interconnect Speed: 5.86 GT/s

Boot ROM Version: IM112.0057.B03

SMC Version (system): 1.64f5

iMac, OS X Yosemite (10.10.2), serial number WQ0239TRDAS

Posted on Jan 12, 2016 9:09 PM

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Answer 1

dominic23

Level 10

84,018 points

Jan 13, 2016 4:55 AM in response to ipekfromtulsa

Please post the complete EtreCheck report.

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Answer 2

Eric Root

Level 10

685,293 points

Jan 13, 2016 11:19 AM in response to ipekfromtulsa

manual method:

Malware – Adware removal – Apple Support

Or download this program which was written by Thomas Reed, a long time poster. The program will do the work for you which makes it easy. If you are uncertain about downloading programs, try the manual method.

Malwarebytes Anti-Malware for Mac 10.8 and later

What should I do if Malwarebytes Anti-Malware for Mac didn't solve my problem?

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