Justin-Isobel

Q: how do i remove recents from maps on iPhone 5

When I use Maps on my iPhone it found an incorrect location for my home address and I want to get rid of it as well as remove some other 'recents' from the list when searching in Maps

iPhone 5, iOS 9.2

Posted on Jan 13, 2016 3:55 AM

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Q: how do i remove recents from maps on iPhone 5

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  • by joe_7399,

    joe_7399 joe_7399 Jan 14, 2016 11:54 AM in response to Justin-Isobel
    Community Specialists
    Jan 14, 2016 11:54 AM in response to Justin-Isobel

    Hi Justin-Isobel,

     

    Thanks for using the Apple Support Communities!

     

    From your post, it sounds like you may have two separate issues with Maps on your iPhone. We’re glad you visited the Apple Support Community; we’re here to help!

     

    First, I am not sure if there is an incorrect address listed on your contact card or if the location is correct, but Maps is finding an incorrect location. If the address is incorrect on your contact card and you need to update it to the correct address, please use the information in the following article to do so. 

     

    In iCloud Contacts, after you create a contact, you can edit it at any time. You can add or delete fields for default information, such as phone numbers and email addresses, and you can add fields for additional information, such as a birthday, nickname, spouse’s name, and so on.

     

    iCloud: Edit a contact

     

    If Maps is simply finding the incorrect location for the correct address, you can report that issue directly using the information in the next article. 

     

    Get help with Maps on your iPhone, iPad, or iPod touch - Apple Support

     

    Your second question about deleting your recents from Maps has a pretty easy answer. You can accomplish this by following the steps in the next article. 

     

    Use Maps on your iPhone, iPad, or iPod touch - Apple Support

     

    Best!

  • by Justin-Isobel,

    Justin-Isobel Justin-Isobel Jan 18, 2016 12:54 AM in response to joe_7399
    Level 1 (4 points)
    Jan 18, 2016 12:54 AM in response to joe_7399

    Thank you very much it was very helpful, but I still have a remaining issue.

     

    I do not seem to be able to edit my 'Home' location - as the incorrect location is now stored there.  I have even tried to modify etc my Home location in 'Contacts' but also to no avail.  Maybe you have some further advice as to how to edit this.

     

    Best Regards, Justin

  • by joe_7399,Helpful

    joe_7399 joe_7399 Jan 20, 2016 1:04 AM in response to Justin-Isobel
    Community Specialists
    Jan 20, 2016 1:04 AM in response to Justin-Isobel

    Hello Justin-Isobel,

     

    Thanks for replying with this extra information. I understand that you are unable to successfully edit your contact Home location. To further troubleshoot this situation, you may consider contacting AppleCare directly. Contacting Apple Support will allow us to further look at your specific situation so we can help you resolve this issue. If you would like to contact us directly, please click on the following link and select iPhone > iOS & Applications > The topic is not listed > describe the issue and select Continue > choose your preferred contact method. 

     

    Apple - Support - Topic Selection

     

    Cheers!