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Jan 14, 2016 1:55 PM in response to Jonesy0228by braden85,Hey there Jonesy0228,
I understand that you are seeing some issues with accessing your family’s shared content. Here is an article for you with some troubleshooting steps for addressing this issue:
If you don't see your family's shared content - Apple Support
https://support.apple.com/en-us/HT201454
Thanks for using the Apple Support Communities!
