MacBook Pro Freezes & Vertical Lines Appear

Hi!


I own a MacBook Pro and starting today, it would freeze, the screen would turn peach with gray lines. The first time it happened was a few hours ago, and then now. I don't know if this is something I should be hugely concerned about. It is noteworthy that it had completely crashed in December 2014, and I actually had a new Hard Drive put in. Prior to that my MacBook Pro was working very fine.


As for troubleshooting, I put it in Single User Mode and when the command line prompt appeared, I typed in Fsck - fy. I did this 2 times until the prompt said ok. That didnt work. The second thing I did was reset the NVRAM/PRAM. And that has worked both times. I don't think it's something I should be doing over and over again. I worry I will have to. (All this techie things I had to google, I am way out of my element and would appreciate any help).


This is what it looks like before it freezes, or shuts down.


User uploaded file


Details About my MacBook Pro

-Purchased in 2011

-Processor 2.2 GHz Intel Core i7

-Memory 4 GB 1333 MHz DDR3

-Graphics Intel HD Graphics 3000 384 MB

Software OS X 10.9.5 (13F1507)


If anyone has had a similar experience or maybe knows what may be causing this, I would really really appreciate some feedback.


Sincerely,

Mariane

MacBook Pro

Posted on Jan 13, 2016 8:03 AM

Reply
1 reply

Jan 14, 2016 2:43 PM in response to MarianeP

Hi MarianeP,


Thanks for using the Apple Support Communities! I'm sorry to hear you are having these issues with your MacBook Pro. If you are having intermittent but persistent hanging or shutdown issues with your Mac that don't appear to be associated with any particular action, you may find the troubleshooting steps outlined in the following article helpful:


OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem." - Apple Support


It may also be worth running Apple Hardware Test to see if it turns up any issues:


Using Apple Hardware Test - Apple Support


Regards

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MacBook Pro Freezes & Vertical Lines Appear

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.