mark hilary

Q: error opening iCloud Account Details

I am getting an error message when I try to access my iCloud Account Details on my Mac. I am successfully logged into iCloud, I just can't log into and see my Account Details.

 

I am running Mac OS X El Capitan (10.11.2).

  • When I go to System Preferences > iCloud, I can see that I am logged into iCloud. (I have no trouble accessing Mail, Calendar, Contacts, Notes, etc.).
  • I then click on the Account Details button, and am prompted to enter my Apple ID password.
  • After I submit my password, I get the following error: "Account Details could not be opened because of an error connecting to iCloud."
  • However, I can successfully go to the iCloud website and the "Manage your Apple ID" website, and login successfully.

 

Any ideas. Thanks.

iMac, OS X El Capitan (10.11.2)

Posted on Jan 13, 2016 9:51 AM

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