Print Job Stuck/Remaining In Print Queue After Printed

I recently moved and set up a new wireless network. I connected my wireless printer and computer to the network. Everything connected to the new network just fine.


When I print to the printer, the computer connects, the job prints in its entirety, the progress bar for the print job fills up, but the job does not disappear from the queue.


Because the print job does not disappear once completed, I cannot have other print jobs waiting in the queue. Other print jobs will not begin until I manually delete the "top job."


Anybody have any suggestions?


Thank you!


Printer: HP Officejet 6500 E710n-z


User uploaded fileUser uploaded fileUser uploaded file

MacBook, OS X El Capitan (10.11.2)

Posted on Jan 13, 2016 5:38 PM

Reply
2 replies

Jan 16, 2016 5:28 AM in response to Linc Davis

Thanks, Linc, but I can't afford to reset/delete all my printers. I have two jobs and my computer is connected to several printers from both (as well as my printer at home). If I go to reset the printing system, it prompts me to delete all of my printer information. I'm only having trouble with one printer (my printer at home). Everything else is printing just fine. Any other thoughts/ideas?

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Print Job Stuck/Remaining In Print Queue After Printed

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