Mgale43

Q: ACU technosoft

has anyone received a pop up concerning a virus and to contact a number which is ACU Technosoft?

iPad Air, iOS 9

Posted on Jan 13, 2016 6:30 PM

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Q: ACU technosoft

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  • Helpful answers

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Jan 13, 2016 6:33 PM in response to Mgale43
    Level 6 (8,177 points)
    Notebooks
    Jan 13, 2016 6:33 PM in response to Mgale43

    All popups are SCAMs

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Jan 13, 2016 6:42 PM in response to Mgale43
    Level 6 (8,177 points)
    Notebooks
    Jan 13, 2016 6:42 PM in response to Mgale43

    https://whois.icann.org/en/lookup?name=acutechnosoft.com - the site is about 1.5 years old

     

    It is a legitimate for a company to offer technical advice for any product. Apple "Authorizes" resellers, service providers and Consultants.

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Jan 13, 2016 6:46 PM in response to Mgale43
    Level 6 (8,177 points)
    Notebooks
    Jan 13, 2016 6:46 PM in response to Mgale43

    It is common for the scammers to "commandeer" the name of a legitimate company to complete their ruse. One that comes to mind is representing themselves as employees of a "computer sharing" App company

  • by John Galt,Apple recommended

    John Galt John Galt Jan 13, 2016 7:14 PM in response to Mgale43
    Level 9 (50,389 points)
    Mac OS X
    Jan 13, 2016 7:14 PM in response to Mgale43
  • by boxer1221,

    boxer1221 boxer1221 Feb 10, 2016 4:59 PM in response to John Galt
    Level 1 (0 points)
    Feb 10, 2016 4:59 PM in response to John Galt

    What do you suggest if someone called the number, paid the $29.95 fee and gave the serial number to the iPad? (Not me, my parents)   What can someone do with the serial number of the ipad?

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Feb 10, 2016 5:11 PM in response to boxer1221
    Level 6 (8,177 points)
    Notebooks
    Feb 10, 2016 5:11 PM in response to boxer1221

    I just searched to make sure... just having the serial number does not really put the iPad or its data at risk

    (Google your question verbatim - then filter by the last year)

     

    • They should dispute the credit card charge with their CC issuer.
    • They should report everything to local law enforcement (not that it will do any good - a $30 fraud is not gonna be high on their priority list)
  • by John Galt,Helpful

    John Galt John Galt Feb 10, 2016 5:21 PM in response to boxer1221
    Level 9 (50,389 points)
    Mac OS X
    Feb 10, 2016 5:21 PM in response to boxer1221

    boxer1221 wrote:

     

    What can someone do with the serial number of the ipad?

     

    Not much, really. It cannot be used to remotely access its data or determine its location, for example.

     

    What you should do is to add it to your list of products in My Support Profile, if you haven't done so already: https://supportprofile.apple.com

     

    That does nothing to establish ownership of course, but it is a convenient means of itemizing the Apple products that are actually yours. It also prevents someone else from doing that.

  • by nani12flower,

    nani12flower nani12flower Jul 10, 2016 12:41 PM in response to Mgale43
    Level 1 (8 points)
    Jul 10, 2016 12:41 PM in response to Mgale43

    Yes, it just happened yesterday. I was searching the web and I noticed a pop up that said to call apple support and they told me to help with this problem to add an app called Acu Protect for $34. It seemed real and I wanted the problem to go away so I purchased it. After searching the rating on the app and actually calling Apple support number that is included on the website, they told me it was a third party trying to get my  money. Don't believe everything and be careful with pop up messages and call you get. It's sad how people are trying to steal people's money and identity.

    Also how I figured this was a scam is that they weren't supper nice. You can tell about the customer service.

  • by karl081,

    karl081 karl081 Oct 19, 2016 10:34 AM in response to Mgale43
    Level 1 (12 points)
    Apple Music
    Oct 19, 2016 10:34 AM in response to Mgale43

    Yes I called them last week and talked to some guy calling himself Discides Kevin (My guess Raju) as the safari browser is stuck on an email format with a Apple number and they told me this a virus infection and something else which doesn't  make a sense so i agreed to it. And took all my card info but i aint stupid so i gave them wrong expiration. The reason is Apple device is a free and the message on my safari appears Apple Tech but the the super heavy accent and floor speaks for himself it is just like a bar buzzing and yelling in Indian language..... PEOPLE DO NOT FALL PREY FOR ACU TECHNOSOFT OR ACU TECHNOSCAM OR WHATEVER!!!....THEY WILL ASKED YOU TO PAY $40 EVENTUALLY TO REMOVE THE BOGUS THEY CREATE LIKE A WARNING  AND LET IT FROZE.....HERE IS THE SOLUTION TO YOUR PROBLEM...1).. SETTINGS (2).SAFARI (3).CLEAR HISTORY AND WEBSITE AND YOU SAVE $40. ALL THEY NEED IS IS PERSONAL INFO TO SELL TO SOME AGENCY TOP OF THAT THEY WILL ASKED YOU TO PAY....Someone has to stopped this now.