YJ05
Level 1 (5 points)

Q: iPhone 6 64Gb loses free space when its connected wifi

My iPhone 6 64 GB loses its entire free space over night when it's connected to wifi irrelevant of how much free space it had the previous day. I came across the same issue before and then I completely resorted the phone. Then the issue was fixed for about a month until I added a new music album via iTunes. The next day morning  my entire free space (close to 7Gb) is gone. That’s how exactly it stared happening the first time also. After it started happening, done't matter how much free space I create by manually deleting Audio, Video and Apps, the enter space that i freed up is gone just like that the next day morning (whenever if you keep it lone enough connected to wifi).  I badly need some help to fix this issue. 

iPhone 6, iOS 9.2

Posted on Jan 13, 2016 9:00 PM

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YJ05

Q: iPhone 6 64Gb loses free space when its connected wifi

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  • by alex_h1,

    alex_h1 alex_h1 Jan 15, 2016 8:59 AM in response to YJ05
    Community Specialists
    Jan 15, 2016 8:59 AM in response to YJ05

    Hello YJ05,

    Thanks for using Apple Support Communities.

     

    I understand that you're experiencing an issue with storage space on your iPhone.  To get started, please take a look at your storage report to see what is taking up space on your iPhone, and then report back with your findings.

     

    Tap Settings > General > Storage & iCloud Usage > Manage Storage. 

    You'll see a list of your apps, and how much storage each one uses. Tap an app for more detailed information about its usage.

     

    Check your storage on your iPhone, iPad, and iPod touch

     

     

    Take care.