Q: When trying to reset my password for Apple ID, the following message is enabled, The was an error connecting to the Apple server ID. What I need to do in this situation?

When trying to reset my password for Apple ID, the following message is enabled, The was an error connecting to the Apple server ID. What I need to do in this situation?

MacBook Pro, OS X El Capitan (10.11.1), 13" i7 8mb Ran

Posted on Jan 14, 2016 2:30 AM

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Q: When trying to reset my password for Apple ID, the following message is enabled, The was an error connecting to the Apple server I ... more

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by braden85,

braden85 Jan 15, 2016 1:02 PM in response to Marco Sá
Community Specialists

Jan 15, 2016 1:02 PM in response to Marco Sá

Hey Marco Sá,

I see that you are running into some issues when attempting to change your Apple ID password. You may need to try the steps in the following article to ensure that you have a connection to Apple’s services:

If you can’t connect to the iTunes Store - Apple Support
https://support.apple.com/en-us/HT201400

Thanks for being a part of the Apple Support Communities!
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Q: When trying to reset my password for Apple ID, the following message is enabled, The was an error connecting to the Apple server ID. What I need to do in this situation?

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by braden85,

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