Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Usb hub not working after upgrading to El Capitan...

So when i start my computer up both my mouse and my keyboard are working. Then when my computer finally booted up my mouse is blinking and i can't move it or type on the keyboard. After a minute or two the computer automatically crashes giving me the error in Chinese. And yes i tried taking my mouse and keyboard out of the usb hub and plug them in directly and it worked fine.

MacBook Pro

Posted on Jan 14, 2016 9:27 AM

Reply
Question marked as Best reply

Posted on Jan 14, 2016 11:46 AM

The keyboard is supposed to be connected directly and not via a hub. If yo have a MBP the keyboard is part of the computer, so you are using an external keyboard and mouse. The mouse may work alone in the hub, but the keyboard is supposed to use a direct connection.

3 replies

Usb hub not working after upgrading to El Capitan...

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.