EtreCheck version: 2.9.3 (253)
Report generated 2016-02-04 23:11:53
Download EtreCheck from http://etrecheck.com
Runtime 3:12
Performance: Good
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Click the [Details] links for more information about that line.
Click the [Check files] link for help with unknown files.
Problem: Computer is too slow
Hardware Information:ⓘ
iMac (21.5-inch, Mid 2011)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac12,1
1 2.5 GHz Intel Core i5 CPU: 4-core
4 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information:ⓘ
AMD Radeon HD 6750M - VRAM: 512 MB
iMac 1920 x 1080
System Software:ⓘ
OS X El Capitan 10.11.3 (15D21) - Time since boot: less than an hour
Disk Information:ⓘ
ST3500418AS disk0 : (500.11 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (352.90 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5690H ()
USB Information:ⓘ
Apple Computer, Inc. IR Receiver
Apple Card Reader
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information:ⓘ
Apple Inc. thunderbolt_bus
Gatekeeper:ⓘ
Mac App Store and identified developers
Unknown Files:ⓘ
/Library/LaunchDaemons/com.eltima.ElmediaPlayer.daemon.plist
/Library/LaunchDaemons/com.linksys.connect.helper.plist
2 unknown files found. [Check files]
Kernel Extensions:ⓘ
/Library/Extensions
[loaded] com.symantec.kext.SymAPComm (12.9.1f13 - SDK 10.8) [Support]
[not loaded] com.symantec.kext.filesecurity (12.9.1f13 - SDK 10.8) [Support]
[loaded] com.symantec.kext.fw (5.6f9 - SDK 10.8) [Support]
[loaded] com.symantec.kext.internetSecurity (5.7f9 - SDK 10.8) [Support]
[loaded] com.symantec.kext.ips (3.10.4f9 - SDK 10.8) [Support]
[loaded] com.symantec.kext.pf (5.9.1f13 - SDK 10.8) [Support]
/System/Library/Extensions
[not loaded] com.caiaq.driver.NIUSBAudio2DJDriver (2.4.23) [Support]
[not loaded] com.caiaq.driver.NIUSBAudio4DJDriver (2.4.23) [Support]
[not loaded] com.caiaq.driver.NIUSBHardwareDriver (2.4.23) [Support]
[not loaded] com.caiaq.driver.NIUSBTraktorAudio2Driver (2.4.23) [Support]
[not loaded] com.caiaq.driver.NIUSBTraktorKontrolS4Driver (2.4.23) [Support]
[not loaded] com.caiaq.driver.NIUSBTraktorKontrolX1Driver (2.4.21) [Support]
[not loaded] com.citrix.driver.net6im (1.1.6) [Support]
[not loaded] com.deterministicnetworks.driver.dne (1.0.14 - SDK 10.6) [Support]
[not loaded] com.deterministicnetworks.driver.dniregistry (1.0.4) [Support]
[not loaded] com.eltima.ElmediaPlayer.kext (1.58 - SDK 10.4) [Support]
[not loaded] com.native-instruments.driver.NIUSBDeviceHelper (1.0.8) [Support]
System Launch Agents:ⓘ
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.Maps.pushdaemon.plist
[killed] com.apple.cloudd.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[loaded] 163 Apple tasks
[running] 69 Apple tasks
4 processes killed due to insufficient RAM
System Launch Daemons:ⓘ
[killed] com.apple.ifdreader.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
[loaded] 199 Apple tasks
[running] 83 Apple tasks
5 processes killed due to insufficient RAM
Launch Agents:ⓘ
[loaded] com.symantec.errorreporter-periodicagent.plist [Support]
[loaded] com.symantec.nis.application.plist [Support]
[running] com.symantec.uiagent.application.plist [Support]
Launch Daemons:ⓘ
[loaded] com.adobe.fpsaud.plist [Support]
[failed] com.citrix.agadminservice.plist [Support]
[failed] com.deterministicnetworks.daemon.dniregsvr.plist [Support]
[running] com.eltima.ElmediaPlayer.daemon.plist [Support]
[loaded] com.linksys.connect.helper.plist [Support]
[loaded] com.microsoft.autoupdate.helpertool.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.microsoft.office.licensingV2.helper.plist [Support]
[running] com.symantec.deepsight-extractor.plist [Support]
[loaded] com.symantec.errorreporter-periodic.plist [Support]
[loaded] com.symantec.liveupdate.daemon.ondemand.plist [Support]
[loaded] com.symantec.liveupdate.daemon.plist [Support]
[failed] com.symantec.nav.migrateqtf.plist [Support]
[running] com.symantec.sharedsettings.plist [Support]
[running] com.symantec.symdaemon.plist [Support]
[loaded] net.sourceforge.MonolingualHelper.plist [Support]
User Launch Agents:ⓘ
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Details]
[failed] com.facebook.videochat.[redacted].plist [Support] [Details]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist [Support]
User Login Items:ⓘ
Dropbox Application (/Applications/Dropbox.app)
Other Apps:ⓘ
[running] com.apple.xpc.launchd.oneshot.0x10000006.Dropbox
[running] com.apple.xpc.launchd.oneshot.0x10000007.EtreCheck
[loaded] com.getdropbox.dropbox.4512
Internet Plug-ins:ⓘ
FlashPlayer-10.6: Version: 20.0.0.286 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 20.0.0.286 - SDK 10.6 [Support]
Default Browser: Version: 601 - SDK 10.11
AGNetscapePlugin: Version: 1.0 [Support]
SharePointBrowserPlugin: Version: 14.4.9 - SDK 10.6 [Support]
NortonInternetSecurityBF: Version: 1.11.0 - SDK 10.6 [Support]
DirectorShockwave: Version: 12.1.4r154 - SDK 10.6 [Support]
Safari Extensions:ⓘ
Adblock Plus
AdBlock
Norton Internet Security
3rd Party Preference Panes:ⓘ
Flash Player [Support]
Native Instruments USB Audio [Support]
Norton\nQuickMenu [Support]
Time Machine:ⓘ
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 146.35 GB
Destinations:
Untitled [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 146.35 GB X 3)
Top Processes by CPU:ⓘ
63% com.apple.WebKit.WebContent(5)
14% Safari
9% kernel_task
8% WindowServer
7% com.apple.WebKit.Networking
Top Processes by Memory:ⓘ
1.31 GB com.apple.WebKit.WebContent(5)
485 MB kernel_task
152 MB mdworker(11)
131 MB Safari
37 MB Spotlight
Virtual Memory Information:ⓘ
22 MB Free RAM
3.97 GB Used RAM (513 MB Cached)
352 MB Swap Used
Diagnostics Information:ⓘ
Feb 4, 2016, 10:42:51 PM Self test - passed