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Q: iPod touch

Why can't I listen to music downloaded on my iPod touch without wifi?

iPod touch, iOS 9

Posted on Jan 14, 2016 2:36 PM

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Q: iPod touch

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  • by AJ397,Apple recommended

    AJ397 AJ397 Jan 14, 2016 2:42 PM in response to cse621verizon.net
    Level 5 (6,244 points)
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    Jan 14, 2016 2:42 PM in response to cse621verizon.net

    It sounds like the songs have not been downloaded to the device yet. Using the new Music app - Apple Support

    Listen offline - Copied from Above Link

    You can download songs—including songs that you bought from the iTunes Store, added from Apple Music, or that were matched or uploaded with Apple Music or iTunes Match—to your device to listen to when you're not connected to the Internet:

    1. Tap the More Options icon  more options next to the item.
    2. Tap the download icon to the right of the song's artwork at the top of the More Options menu, or tap Download from the bottom of the menu.
    3. The song downloads to your device.

    To see music that you downloaded to listen to offline, go to My Music. Under the Recently Added section, tap the category selector (Artists, Albums, etc.). Only Downloaded Music is at the bottom of the category list. When this setting is on, My Music shows only songs that you downloaded to your device. Turn this setting off to see all of your music, including music stored in iCloud Music Library.When you view an item that you've downloaded to your device, you'll see an offline icon offline indicator near it, but its exact location varies. For example:

    • If you download an entire album or playlist, the offline icon appears when you're looking at the album or playlist in My Music. You'll also see an offline icon when you view a compilation, but not when you view specific genres, artists, or composers.
    • If you download a song, the offline icon appears to the right of each song title.
    • If you download songs from an album, but not the entire album, the offline icon appears to the right of just the songs that you downloaded.
  • by lllaass,Apple recommended

    lllaass lllaass Jan 15, 2016 2:47 PM in response to cse621verizon.net
    Level 10 (187,928 points)
    Desktops
    Jan 15, 2016 2:47 PM in response to cse621verizon.net

    Because you are streaming the music from the internet vice having the songs on your device.

    Get the songs files on your device:

    See the music chapter of the manual

    http://help.apple.com/ipod-touch/9/#/iphcdcc4c8ab

    iTunes: Syncing media content to iOS devices and iPod       

  • by cse621verizon.net,

    cse621verizon.net cse621verizon.net Jan 15, 2016 2:52 PM in response to AJ397
    Level 1 (0 points)
    Jan 15, 2016 2:52 PM in response to AJ397

    Thanks!  I synced my songs from my iTunes library to my iPod from my computer, that seemed to do the trick.  However, now when I click on musIc icon, it only shows the pic of girl with headphones on.  It does not have the music, my music or radio icon at bottom of screen.  I can't see my songs.  Do you know why that is?   They were showing before.

  • by AJ397,Helpful

    AJ397 AJ397 Jan 15, 2016 3:08 PM in response to cse621verizon.net
    Level 5 (6,244 points)
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    Jan 15, 2016 3:08 PM in response to cse621verizon.net

    See if settings>music>turn off "show Apple Music" helps.

  • by cse621verizon.net,

    cse621verizon.net cse621verizon.net Jan 15, 2016 3:09 PM in response to AJ397
    Level 1 (0 points)
    Jan 15, 2016 3:09 PM in response to AJ397

    NO, that didn't work.

  • by AJ397,

    AJ397 AJ397 Jan 15, 2016 4:24 PM in response to cse621verizon.net
    Level 5 (6,244 points)
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    Jan 15, 2016 4:24 PM in response to cse621verizon.net

    Do you see something that says "Go to my music" under the image of the girl?

  • by cse621verizon.net,

    cse621verizon.net cse621verizon.net Jan 15, 2016 4:49 PM in response to AJ397
    Level 1 (0 points)
    Jan 15, 2016 4:49 PM in response to AJ397

    NO, nothing under the image.  I did a soft reset and that took care of the problem.  All is fine now!  Thanks!

  • by AJ397,

    AJ397 AJ397 Jan 15, 2016 5:07 PM in response to cse621verizon.net
    Level 5 (6,244 points)
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    Jan 15, 2016 5:07 PM in response to cse621verizon.net

    Glad that took care of it. A restart was my next idea.

  • by DWWS10,

    DWWS10 DWWS10 Apr 3, 2016 2:24 PM in response to lllaass
    Level 1 (4 points)
    Apr 3, 2016 2:24 PM in response to lllaass

    Hi. I'm having the same problem. And I'm sure you're right, my iPod touch 128g is trying to stream the music. My question is, why? I do not have Apple Music, and never have. I do not use or enable the iCloud music library. And I do not use iCloud and I'm not signed into it. When I purchase something from the iTunes Store I thought it simply downloaded into my iPod or iPhone or iPad. Other than that all my music comes from direct lightning cable downloads from my MacBook Pro iTunes account into my iPod, iPhone 6 Plus or iPad Pro. I have also noticed that lately I have some songs on my playlists that are "grayed-out" and cannot be played without a wifi connection, yet they used to be available, and I assume downloaded, onto my iPod. I also notice that on a great number of my playlists there is a "download" symbol, the cloud with the arrow, at the top between the "Edit" option and the three dots for more options, yet all the songs in the playlist are downloaded onto my iPod or iPhone and can be played when wifi is off. What's more confusing still is that many of the songs that are grated out and cannot be played without wifi are song that were downloaded via cd to my MacBook Pro and then downloaded via cable to my iPhone or iPod' they never came from the iTunes Store to begin with. Lastly, I've noticed that some of my playlists suddenly have custom colored backgrounds while some are simply the pain white playlists usually are' needless to say, I have not done anything of which I'm aware to create these custom colors. FYI: I'm running iOS 9.3.1 on all devices.

     

    ANy thoughts on the matter would be greatly appreciated and I apologize in advance if this is something simple that I've overlooked or that I'm not familiar with.

     

    Thanks,

     

    David

  • by BrianKYJ,

    BrianKYJ BrianKYJ Apr 28, 2016 6:34 AM in response to cse621verizon.net
    Level 1 (8 points)
    iPod
    Apr 28, 2016 6:34 AM in response to cse621verizon.net

    HI

    WHat you are basically telling me is that I will eventually need to subscribe to Apple Music.  That is not fair.  I have paid for my music and I want to listen to it whereever and whenever I want. I have no illegal songs on my list, all approximately 900 of them. Look, iPod is for listening to music basically. Will someone explain to me in layman' terms how to do it: By drag and drop, would be the easiest. What you are saying is that I have to go to each of the 900 sings and download them individually for the icon to appear. I see it in grey and not red as shown in this discussion. Does that mean anything? Once downloaded, and the icon appears then disappears again. Sorry to say, guys, but this sounds like hogwash. Can someone give me a sensible solution, please?

     

    THanks

  • by lllaass,

    lllaass lllaass Apr 28, 2016 6:46 AM in response to BrianKYJ
    Level 10 (187,928 points)
    Desktops
    Apr 28, 2016 6:46 AM in response to BrianKYJ

    First:

    View only music stored on iPod touch. Tap My Music, tap the sorting menu, then turn on Only Downloaded Music.

    Try:

    - Reset the iOS device. Nothing will be lost      

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Unsync/delete all music and resync. To sync

    iTunes: Syncing media content to iOS devices and iPod       

    Try syncing using the manual method                

    Managing content manually on iPhone, iPad, and iPod

     

    To delete all music go to Settings>General>Usage>Storage>Manage Storage>Music>Tap edit in upper right and then tap the minus sign by All Music

    - Reset all settings                  

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                               

    Restore your device from an iCloud or iTunes backup - Apple Support

    - Restore to factory settings/new iOS device

  • by BrianKYJ,

    BrianKYJ BrianKYJ Apr 28, 2016 8:48 AM in response to cse621verizon.net
    Level 1 (8 points)
    iPod
    Apr 28, 2016 8:48 AM in response to cse621verizon.net

    Hi

    I did exactly as explained above. I sync'd from iTunes to e iPod. On iTunes all the songs appear on the list  my device. On the iPod in he Music app I noticed at the top of the screen under the My Music title that "Downloading 898 songs". I pressed on that and a new screen opened up with the list of all the songs and to the right the moving circle appears to it's right.  This obviously means that the songs are still downloading. Strange, it's been an hour and the the songs are still downloading.  Moving down the list I see that none of he songs have actually downloaded.  When I press Done and go down the list of Artists I find  the songswith the grey ticked devices icon next to each.  This is supposedly the sign of the song being able to be played offline, right?  However it's still downloading according to the previous screen.

    l Hope it's not going to take all night.  Am I on the right path?

    THanks

    Brian

  • by BrianKYJ,

    BrianKYJ BrianKYJ Apr 29, 2016 7:18 AM in response to BrianKYJ
    Level 1 (8 points)
    iPod
    Apr 29, 2016 7:18 AM in response to BrianKYJ

    Is there a way to attach pictures to this discussion to show what I am seeing on my iPod and do not understand what the problem is?

     

    Thanks

     

    Brian

  • by lllaass,

    lllaass lllaass Apr 29, 2016 7:20 AM in response to BrianKYJ
    Level 10 (187,928 points)
    Desktops
    Apr 29, 2016 7:20 AM in response to BrianKYJ

    In the Reply box click on the camera icon in the menu bar at the top of the box. Then browse to the image file you want to display in your reply

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