john 56

Q: Need to change primary e-mail address

I need to change my primary e-mail address from one gmail address to another gmail address.  I've tried unsuccessfully for several hours this evening and tonight to contact Apple and ask them to change it but it still hasn't been changed.

I have to verify my account and I can't receive mail until it is changed.  Apple has sent instructions to the old address and, needless to say, I am not receiving it.  It absolutely should not be this hard to change an email address.  Thank you.

Simple e-mail change

Posted on Jan 14, 2016 10:19 PM

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Q: Need to change primary e-mail address

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  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Jan 14, 2016 10:43 PM in response to john 56
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    Jan 14, 2016 10:43 PM in response to john 56

    It really isn't "hard", as long as you follow the steps as stated here > Change your Apple ID - Apple Support

     

    Follow these steps to change the email address that you use as your Apple ID.

    1. Sign out of iCloud, the iTunes & App store, FaceTime, Find My Friends, Find My iPhone, and iMessage on each device that uses your Apple ID.
    2. Sign in to your Apple ID account page.
    3. In the Account section, click Edit > Change Email Address.
    4. Enter the email address you want to use as your Apple ID. A verification code will be sent to your new email address.
    5. Enter the verification code from the email into the fields provided and start using your updated Apple ID. Didn't get the email?

    You can change your Apple ID to any other email address you control, as long as it's not already in use as an Apple ID. If your email address ends with @icloud.com, @me.com, or @mac.com, you can't change your Apple ID and you won't see Change Email Address on your account page.

     

    No email will be sent to your old email address