Q: Apple Music on iOS 9.2 "Media Format Not Supported"
I am getting "Cannot Open, This media format is not supported" error message when I try to listen on my WIFI network. It works fine on cell phone 4G. It seems that I am not the only one experiencing this. Does anyone know how to fix this?
Posted on Jan 15, 2016 8:20 PM
After calling Apple support, seems that the following procedure may solve the problem.
1. Power off home WIFI and routers.
2. Exit/quit Music app on iPhone.
3. Reset iOS network settings--
https://support.apple.com/en-ap/HT204051
4. Power on home WIFI and routers.
It seems to help getting rid of the above error message. However, I still find Apple Music to be rather buggy in other areas. For example, adding music to a playlist sometimes does not work. I had to delete the playlist and start over.
Posted on Jan 24, 2016 4:33 PM