Q: Unable to download App

Use https://reportaproblem.apple.com/.

tt2

Exactly same problem here.  Have looked extensively for a solution but not found one.

Following.

Have you tried reporting the issue to the store support staff?

Does Plex show in your list of purchases on the Apple TV?

tt2

I don't know what else to suggest. Those troubleshooting steps ought to fix things.

tt2

Exact same situation as you.  Only difference in my case is that Plex was installed at one stage on the Apple TV but I removed it and tried something else.  Now that I want it back (Plex Media Server setup now on another device and working well) I can not install.  It stops every time at approximately 80% on the circular dial.  Have tried multiple restores.

That's a great idea.  I have not tried that yet.  I will try as soon as I get home.  (10:00 am here in Sydney - will be back home approx 7 hours from now.)  Fingers crossed :-)

Hi again.  Just a quick note to say thank you - and a massive thank you at that.

Your method (hot spot connection during install of Plex) worked perfectly.  Thank you again for coming up with the solution.  Very much appreciated.

again - a massive thank you.

Have a good week :-)

Tom.

Hi  Sorry if im being a bit thick but what is Plex and how do you use it?

Plex is a media service you install on one of your computers so that you can watch or listen to content on other computers or devices.

See https://plex.tv/ and https://itunes.apple.com/gb/app/plex/id383457673?mt=8

tt2