noisp

Q: need to reset my iphone but has old apple id

my wifes iphone has her old apple id from old isp provider.  how can i reset it and apply her new id, because we can no longer acsess the email associated with her old id

iPhone 6, iOS 9.1

Posted on Jan 16, 2016 4:25 AM

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Q: need to reset my iphone but has old apple id

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  • by judysings,

    judysings judysings Jan 17, 2016 9:16 AM in response to noisp
    Community Specialists
    Jan 17, 2016 9:16 AM in response to noisp

    Hi noisp,

    The resources below will explain how to change your Apple ID and other email addresses associated with it.

    Change your Apple ID

     

    Change your Apple ID

    Follow these steps to change the email address that you use as your Apple ID.

    1. Sign out of iCloud, the iTunes & App store, FaceTime, Find My Friends, Find My iPhone, and iMessage on each device that uses your Apple ID.
    2. Sign in to your Apple ID account page.
    3. In the Account section, click Edit > Change Email Address.
    4. Enter the email address you want to use as your Apple ID. A verification code will be sent to your new email address.
    5. Enter the verification code from the email into the fields provided and start using your updated Apple ID. Didn't get the email?

    You can change your Apple ID to any other email address you control, as long as it's not already in use as an Apple ID. If your email address ends with @icloud.com, @me.com, or @mac.com, you can't change your Apple ID and you won't see Change Email Address on your account page.

    Learn more

    After you change your Apple ID, you need to use your new sign-in information with all Apple services you use.

    If you want to change the Apple ID that you use on your iPhone, iPad, or iPod touch—and not change the email address that you use as your Apple ID—follow these steps to sign out, then back in with a different Apple ID.

    Last Modified: Jan 8, 2016

     

    About your Apple ID email addresses

     

    Take care,