LISFL117

Q: Issues when using Safari IOS 9.2 on Ipad 4

This is the second time I am posting here regarding issues I am having with Safari.  I've seen others posting with similar problems surrounding Safari 9.02, yet I've not found a solution/correction anywhere.


1.  This is strictly a Safari issue, and started after the 9.02 update.  All other Apps , Chrome, etc are working fine.

2.  Safari 9.02 issues are isolated and only experienced when using  IPad 4th Generation.  (Macbook Pro & iPhone 6S both running IOS 9.02 and work fine.)

3.  Webpages are not loading when using Safari.   It appears this is 100% an issue when attempting to open an additional Page or Tab, as occasionally I am able to open an 'initial' webpage.

4.  On the rare occasions a webpage does load, the pages do not function properly.  Menus will not pull down, hyperlinks don't respond.  It's like a 'dummy page'.

5.   Typing is very delayed / lagged when typing into the Safari Search bar.  Jerks the screen all over the place.

 

I've deleted all my pictures, songs and unnecessary apps to free up space.  (Currently have 5.5 available out of 16).  I've repeated cleared the history in safari, shut down and restarted.  None of these options have helped.  I use my IPAD 95% of the time, so this is very frustrating for me.   Can SOMEBODY please tell me how to correct this ???????  

 

Cindy

IPAD 4th Generation

IOS 9.02

iPad (4th gen) Wi-Fi + Cellular (MM), iOS 9.0.2

Posted on Jan 16, 2016 6:16 AM

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Q: Issues when using Safari IOS 9.2 on Ipad 4

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  • by Allen A,

    Allen A Allen A Jan 17, 2016 11:03 AM in response to LISFL117
    Community Specialists
    Jan 17, 2016 11:03 AM in response to LISFL117

    Hey LISFL117,

     

    I understand that you're having trouble getting Safari to load webpages on your iPad. At this time iOS 9.2 has been released, which included stability improvements for Safari, and as such, would be the first step to take in order to get Safari to work correctly.

    • Improved stability of Safari

    iOS 9.0 - 9.2
    https://support.apple.com/kb/DL1842

     

    If you're still unable to load webpages in Safari after updating your iPad, you may need to clear its website data once more via Settings > Safari, then restart the iPad.

    Restart your device

    Turn off your device and turn it on again.

    Clear website data

    You can clear website data occasionally to improve Safari performance. If you still need help, follow the steps for your version of iOS. 

    iOS 8 or later

    1. Go to Settings > Safari.
    2. Tap Clear History and Website data, then tap Clear.

    If Safari displays a blank page or quits on your iPhone, iPad, or iPod touch
    https://support.apple.com/en-us/HT204229

     

     

    All my best.

  • by MichelPM,

    MichelPM MichelPM Jan 17, 2016 2:48 PM in response to LISFL117
    Level 6 (13,762 points)
    iPad
    Jan 17, 2016 2:48 PM in response to LISFL117

    Try resetting All Settings found in the Settings App under General and in the right column under Reset.

    Try resetting histories and deleting/resetting caches in all of the web browsers you use.
    If you use Safari, these functions maybe in the Settings App under Safari.
    Other web browsers have their settings inside of the running app, itself.

    If your iPad has been activated for iCloud, in the Settings App under iCloud, to the right, under iCloud Drive, tap iCloud Drive and make sure Safari is turned off for saving Safari data to iCloud Drive.

    Also, under iCloud in the Settings App, in iCloud Drive, disable the saving feature for any other apps that you DO NOT want data being saved automatically to iCloud Drive.

    If using Safari is still causing issues,
    Try changing/using another, different third party web browser.
    I don't use iOS Safari too much any longer because I found it causing me some headaches on certain websites I, regularly, visit.
    I commonly use another third party web browser, Perfect Web Browser (there are others that may suit your web browsing style better, so look at all of them first to see which third party browser may work better for you) and I never experience a lot of the issues that Safari was causing.

    In the Settings App under the General tab, to the right under Spotlight sesrch, try disabling the search under apps that really do not need a search, like some games, remotes, apps that really do not need to be searched, etc., to reduce the list for Spotlight to search.

    Try turning on Reduced Motion.
    This is found in the Settings App in the General tab the left panel.
    In the right panel look under Accessibility, the look for Reduce Motion and turn this feature "On".
    You should see an appreciable performance increase on all iPad 2, 3 and 4 models.

    In the Settings App under the General Tab, in the right column, look for Background App Refresh and turn this setting to "off".


    If you are willing to do this, some users have reported that turning off Find My Phone/iPad, in Settings App under iCloud, has improved iOS performance, although I don't how this feature could be causing such a performance slowdown.

     


    Try another hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons.


    Good Luck!

  • by MichelPM,

    MichelPM MichelPM Jan 17, 2016 2:52 PM in response to LISFL117
    Level 6 (13,762 points)
    iPad
    Jan 17, 2016 2:52 PM in response to LISFL117

    If not all of my above solutions work to bring your iPad's performance back to acceptable or better performance levels.

     

    Here is my own modified backup/restore procedure that has already worked, successfully, for several iPad 2/3 users, so far!

    I have done this and my iPad 2 and 3 are working like new, " out of the box" units!

     

    THIS PROCEDURE DOES NOT RETURN YOUR iPAD TO ITS PREVIOUS iOS VERSION.

     

    First, connect your iPad to USB and sync and backup your iPad to iTunes (make sure, FIRST, your iTunes is up to date. The latest version is 12.3.2 ).

    Then disconnect/eject your iPad from the computer.

    From just the iPad, in the Settings App under the General setting, look in the right column for Reset option, then erase and reset your iPad to completely erase your iPad and then, again, from the iPad, set it up as a new iPad setup to factory "out of the box" operation.

    Then reconnect your iPad to the computer and make sure to cancel the syncing, by tapping the small X to the left in the top  center iTunes display box.

    iTunes should detect your iPad. If iTunes begins to try and sync, again, cancel the sync.

    Select Restore from Backup instead and pick your last backup to restore back to your iPad.

    Once the restore is complete, finish setting up the iPad and let it sync back to iTunes you can either cancel the sync, again or let it backup, again.

    Then disconnect the iPad.

    Do one hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons.

     

    Once your iPad is back to the Home screen,

     

    In the Settings App under the General tab, to the right under Spotlight sesrch, try disabling the search under apps that really do not need a search, like some games, remotes, apps that really do not need to be searched, etc., to reduce the list for Spotlight to search.

     

    Try turning on Reduced Motion.

    This is found in the Settings App in the General tab the left panel.

    In the right panel look under Accessibility, the look for Reduce Motion and turn this feature "On".

    You should see an appreciable performance increase on all iPad 2, 3 and 4 models.

     

    In the Settings App under the General Tab, in the right column, look for Background App Refresh and turn this setting to "off".

     

    If you purchased any music from iTunes, you will need to redownload that content back to your iPad for playing directly from your iPad and not from Apple Music servers.

    Also, if your iPad contained a lot of images in the Photos app, these will take time to regenerate the original AND thumbnail images themselves inside of the Photos app when you first launch it.

     

    Good Luck!