Q: Pictures lost in photo app after print order
Hi
(please excuse my simple Englisch, since it is not my mother thong)
My work environment
I am working with iPhoto since years and since a couple of month with the new photo app. Upgrade to photo from iPhoto worked fine (German versions are used). my iMac is quite old (2009) but running the news version of El Capitan 10.11.2 using 4GB RAM, 2.66GHz i5 and a ATI Radon with 512MB
I import all pictures (from my local internal hard drive from a temporary folder) into the photo mediathek and leave the original files on the iMac hard drive (no storage optimization is activated). The original pictures are stored on a NAS and copied to the iMac to be used in projects (Photo app).
What happened?
I created several projects to order prints (100 page books). Everything worked fine until the 3rd book.
All pictures from the 3rd book have disappeared. The layout and the text I have written is still in the book layout.
The last 8 pages from book 2 have disappeared although I have ordered it already an the final (paper based product) was delivered including the last 8 pages.
The pictures are not in the mediathek any more. I re-imported some of them - filled them in the last 8 pages of book 2 and after a while they disappeard again. The folder "last import" is empty (that cannot be from my understanding). Book 3 is still missing all its pictures.
iCloud is activated, but I cannot find the missing pictures in iCloud - but I am not quite sure if this is not even correct
Summary
- pictures from exiting (finished projects get lost)
- so re-import does not work (they disappear again)
- iCloud does not contain the missing pictures
- the print order was already delivered correct to my home without missing pictures
- the project (book2) was not changed since the order and still some pictures are lost
- the other projects kept its layout and text and lost all pictures
- pictures are even not in the folder "last import"
what did I do wrong? I cannot continue to use the photo app until I am sure not to loose my work again
Many thanks for any help
murianer
iMac, OS X El Capitan (10.11.2), hardware end of 2009
Posted on Jan 16, 2016 7:30 AM