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Helpful answers
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Jan 16, 2016 1:46 PM in response to Schpeepoby Kenichi Watanabe,Is this a shuffle that you are using with your computer for the first time? Or did it work with this computer before (with current system) but does not work now for some reason?
Which iPod shuffle model do you have? This document shows the four types
Identify your iPod model - Apple Support
Do you use a Mac or Windows PC? If Windows, which version?