goodman2003

Q: unable to order calendar get error message "please review your account information and approve it"

I am unable to order a calendar from iPhoto.  Continue to get error message, "Your account information has changed.  Please review you account information and approve it."  My shipping/billing address is correct.  Please advise.

iMac, Mac OS X (10.7.5)

Posted on Jan 16, 2016 8:18 AM

Close

Q: unable to order calendar get error message "please review your account information and approve it"

  • All replies
  • Helpful answers

  • by Old Toad,

    Old Toad Old Toad Jan 16, 2016 8:43 AM in response to goodman2003
    Level 10 (141,085 points)
    Mac OS X
    Jan 16, 2016 8:43 AM in response to goodman2003

    Go to your account page online and delete and reenter all of the billing information.  Also make sure you have the correct Print Product Store deleted in iPhoto's Advanced preference pane.

     

    Reboot and try again.

    OTsig.png

  • by goodman2003,Solvedanswer

    goodman2003 goodman2003 Jan 16, 2016 8:47 AM in response to Old Toad
    Level 1 (0 points)
    Jan 16, 2016 8:47 AM in response to Old Toad

    Thanks for the reply…just found my error.  I had used the Zip Code +4 for my billing address.  Apparently apple does not accept that format.  When I re-entered with just 5 digit zip code…purchase worked.  Yeah!