Canon MP830 not recognised as scanner in Yosemite

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Canon MP830 not recognised as scanner in Yosemite

Hi all,

I have managed to get my Canon MP830 printer to print in all applications (Word / Photoshop) using the Gutenprint Canon servers. But I cannot get the scanner part of the printer to work? Am I missing something? Or do I need to delete some of the old Canon stuff? It's driving me nuts! Any advice gratefully received. I don't mind where I scan to - any application - as long as I can then import that file into Photoshop (Elements 10)

Any help gratefully received!

MacBook Air (11-inch Mid 2011), OS X Yosemite (10.10.5), Canon MP830

Posted on Jan 16, 2016 10:16 AM

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Answer 1

Best reply

Baby-Boomer-USofA

Level 9

58,098 points

Jan 16, 2016 12:12 PM in response to nickelarse2012

Contact Canon Support

Which app are you using to scan?

http://support.apple.com/kb/PH18614 OS X Yosemite: Reset the printing system

http://support.apple.com/kb/HT3669Printer and scanner software available for download

A scanner driver you may wish to consider: VueScan Scanner Software

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Answer 2

Jan 16, 2016 12:14 PM in response to Baby-Boomer-USofA

VueScan works brilliantly - thank you! I was trying to use the Scanner function within Photoshop Elements 10 but it just won't seem to recognise the MP830 attached. VueScan picked it up instantly!

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Answer 3

Jan 16, 2016 12:32 PM in response to nickelarse2012

Good news! Thanks for reporting back.

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