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Helpful answers
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Jan 16, 2016 8:31 PM in response to braepattby KiltedTim,Sorry... too vague...
You need to tell us exactly what the error message says if you actually want help.
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Jan 16, 2016 8:37 PM in response to KiltedTimby braepatt,the iPhone could not be restored an unknown error has occurred (3194)
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Jan 16, 2016 8:43 PM in response to braepattby AJ397,braepatt wrote:
the iPhone could not be restored an unknown error has occurred (3194)
See the support article on the topic. If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes - Apple Support
-AJ