I just upgraded from a 4s to 6 and when I plug my phone in to sync with my iMac, I get a message that says "The iPhone cannot be used because it requires a newer version of iTunes. Go to www.itunes.com to download the latest version if iTunes". However, my iPhone 6 HAS the newest version of iTunes. How can I get all of my songs from my Mac to my phone now? Thanks in advance 🙂
iPhone 6, iOS 9.2
That message refers to the iTunes on your computer. Get the latest version of iTunes - Apple Support
It is possible that you have the latest version of iTunes that your computer OS supports, but not what iOS 9 requires. I believe iOS 9 requires iTunes 12.3.x.
You need a newer version of iTunes on your computer, not your iPhone.
You do not have iTunes on your iPhone. You have iTunes Store.
Thanks for the info! I just went and installed what it said was the most current version (iTunes 11.4 for OS X 10.6), rebooted my Mac and got the same message when I plugged my phone in. Is it possible that I need to upgrade the operating system on my Mac to get iTunes12.3?
Yes, you would need to update your Macs OS to download the newest version of iTunes. The requirements are listed as OS X 10.8.5.or later. (Some features will require an even never OS) Download iTunes 12.3.2
You've been very helpful, I really appreciate it! I've been trying to upgrade, but it's telling me that I need to buy OS X Mountain Lion in order to go to 10.8.5 or later. Before I spend the money, do you agree with this step? Sorry about my lack of tech knowledge 😉
I would post a new question about updating. I am not familiar with the older OS's and don't want to give you wrong information.
Post details about your Mac.
Go to your Apple logo in the top left corner of your screen... About This Mac. there should be something along the lines of late 2009 or something like that.
It doesn't have a date other than "TM and Copyright 1983-2011 Apple Inc" The remaining info is the Processor, Memory and Startup Disk. Even if I click on More Info... there are no dates in there either. That said, all indications point to me buying this in early-mid 2009. Through googling, I think i have determined that I need to buy OS X Mountain Lion to get the upgrades. If you have more info on this, I'd gladly take it! 😀
.
If you go to "About this Mac" and then "more info" the overview pane should list the iMac's year. You can also find the model using the serial number: Identify the model of your iMac - Apple Support and Find your Mac's serial number in About This Mac or System Information - Apple Support.
If you need help updating or checking compatibility please post a new question in the Mountain Lion (or your current OS) area of the forum. Include relevant information such as your current OS and iMac specs. -AJ
iPhone 6 won't sync
