You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ipod Not Recognizing Existing Apple ID

Hi all,


I am having a problem synching my new (refurbished) ipod 5th generation ipod with my current and active Apple ID on my desktop computer (windows). I had an old apple ID on the current computer that I am using prior to getting an iphone and creating a new Apple ID. I have several hundred songs associated with my active and current Apple ID, and only 3 on my old ID. When I log into Itunes on my computer under my current username, I can view my entire library of active songs, but when I go to sync my new Ipod it does not recognize me being logged in as the current account and wants to sync with my old ID that only has 3 songs.


Me logged in on my computer under current apple ID (notice whole library)


User uploaded file


Me logged in under current Apple ID, with ipod plugged in and ipod only recognizing 3 songs and not entire libray.


User uploaded file

iPod nano, iOS 9.2

Posted on Jan 17, 2016 9:58 AM

Reply

There are no replies.

Ipod Not Recognizing Existing Apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.