When connecting my IPod to ITunes I recieve a "Invalid Response" message

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Level 1

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When connecting my IPod to ITunes I recieve a "Invalid Response" message

When I connect my IPod to my laptop and ITunes, it tells me there was an "invalid response"and cannot connect. My laptop also does not recognize the IPod, only the driver.

iPod touch

Posted on Jan 17, 2016 10:05 AM

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Answer 1

lllaass

Level 10

210,519 points

Jan 17, 2016 10:20 AM in response to Scooterman77

Check your USB connections

Errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014. You might also see a message that includes "invalid response."

If the USB connection between your device and computer is interrupted, you might not be able to update or restore.

To narrow down the issue, try different equipment:

Use the USB cable that came with your device, or a different Apple USB cable.
Plug your cable into a different USB port directly on your computer. Don't plug it into your keyboard.
Try a different computer.
Solve other issues with the USB connection, then with your security software.

If you still see the error message,check for hardware issues.

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