Leecharley13

Q: Itunes says my ipod is corrupted i restored it at least 5 times but still says its corrupted. I need help.

I read that you're supposed to restore your iPod when it says its corrupted and I did that at least 5 times but it still says it's corrupt. Please help!

iPod nano (7th generation)

Posted on Jan 17, 2016 1:32 PM

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Q: Itunes says my ipod is corrupted i restored it at least 5 times but still says its corrupted. I need help.

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  • Helpful answers

  • by Kenichi Watanabe,Apple recommended

    Kenichi Watanabe Kenichi Watanabe Jan 17, 2016 5:08 PM in response to Leecharley13
    Level 8 (38,924 points)
    Mac OS X
    Jan 17, 2016 5:08 PM in response to Leecharley13

    You used the Restore button on the iPod's Summary settings screen in iTunes?

     

    Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support

     

    If you did that, where does it say the iPod is corrupted?  Is it in an error message from iTunes?  Or an error message from the overall system? 

     

    Do you use a Mac or Windows PC?  If Windows, what version of Windows?

  • by Leecharley13,

    Leecharley13 Leecharley13 Jan 17, 2016 8:29 PM in response to Kenichi Watanabe
    Level 1 (0 points)
    Jan 17, 2016 8:29 PM in response to Kenichi Watanabe

    Yep! I used the restore button on the summary page and after it restarts and reconnects the same error message pops up and still says its corrupt. Its an error message on ITunes and I'm using a mac

  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Jan 17, 2016 8:32 PM in response to Leecharley13
    Level 8 (38,924 points)
    Mac OS X
    Jan 17, 2016 8:32 PM in response to Leecharley13

    If you connect the iPod with iTunes NOT running, does this message still appear?  If you run Disk Utility, does the iPod appear in the Disk Utility sidebar?

  • by stevejobsfan0123,Apple recommended

    stevejobsfan0123 stevejobsfan0123 Jan 17, 2016 8:32 PM in response to Leecharley13
    Level 8 (43,767 points)
    iPhone
    Jan 17, 2016 8:32 PM in response to Leecharley13

    Try restoring on a different computer, if possible.

     

    I stress that this is a last resort method, but you may try: Forcing an iPod to Restore.

     

    (Note that I am affiliated with that site, and some pages contain ads).

  • by Leecharley13,

    Leecharley13 Leecharley13 Jan 18, 2016 9:56 AM in response to Kenichi Watanabe
    Level 1 (0 points)
    Jan 18, 2016 9:56 AM in response to Kenichi Watanabe

    Yeah it still pops up when iTunes isn't running and it is in the disk utility sidebar

  • by Leecharley13,

    Leecharley13 Leecharley13 Jan 18, 2016 10:06 AM in response to stevejobsfan0123
    Level 1 (0 points)
    Jan 18, 2016 10:06 AM in response to stevejobsfan0123

    I tried this also but after everything it still says its corrupt

  • by Kenichi Watanabe,Apple recommended

    Kenichi Watanabe Kenichi Watanabe Jan 18, 2016 2:54 PM in response to Leecharley13
    Level 8 (38,924 points)
    Mac OS X
    Jan 18, 2016 2:54 PM in response to Leecharley13

    If the same message appears when iTunes is not running, the error is probably coming from the OS X system, not from iTunes.  Here's what I would try, since doing a Restore in iTunes does not resolve the corruption issue...   Quit iTunes if running.  Run Disk Utility and select the iPod in the Disk Utility sidebar.  If there is a volume indented below the iPod device, make sure you select the device, not the volume.  Use the Erase command on the iPod (to reformat it).  If your OS X is El Capitan (current OS X release), in the setup window for Disk Utility Erase, set Scheme to Apple Partition Map.  Set Format to OS X Extended (Journaled)Name doe not matter.  Click Erase.  If you are using an older release of OS X, Disk Utility looks different; please post back.

     

    After the Erase completes, the iPod's onboard software is no longer present, so you still need to do a Restore in iTunes.  Quit Disk Utility and run iTunes; whether you are prompted or not, do a Restore on the iPod.  After Restore completes, before loading any content on the iPod, see if the "corruption" message still happens (or not) when you disconnect and reconnect the iPod.