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Helpful answers
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Jan 19, 2016 7:42 AM in response to Alice Yanby norm123,Hey Alice,
I understand that you are unable to see the App Store on your iPhone. Let's see if we can figure out where it is.
The first place to start is to search your iPhone. To do this either drag your finger down from the middle or to the right to bring up the search option, type in App Store to see if it shows up. It will even tell you if it is in a folder if that is the location of it. Take a look at the first article for more details.
Use Search on your iPhone, iPad, or iPod touch
https://support.apple.com/en-us/HT201285
Another reason that it could be missing is that restrictions have been setup on your iPhone that would prevent it from showing up. Take a look at the next article for more details to look this up and bring back the App Store app.
Use Restrictions on your iPhone, iPad, and iPod touch
https://support.apple.com/en-us/HT201304
Let me know if this helps.
Take it easy
