I can not change the password reset questions also helps. In almost did not receive a letter with instructions
Since a long time I do not remember creating answers to the questions they have tried to lose it on the e-mail that I have not been writing comes 2nd day.
help solve the problem . I live in Ukraine. And there is no way to contact support .
iPad 2, iOS 9.2
Hi! It's rather difficult to understand you.
To reset the security questions, follow these steps:
If you forgot the answers to your Apple ID security questions - Apple Support
To get access to your forgotten Apple ID, follow these steps:
If you forgot your Apple ID - Apple Support
If you forgot your Apple ID password - Apple Support
https://iforgot.apple.com/appleid
Also, take a look at this:
Hallo from Germany,
my mom have the same problem!
Apple ID and the password is not the Problem, the problem is the SECURITY QUESTIONS.
When we klik on the Change Questions.. comes the PopUp with:
Too many incorrect verification attemptsYou have made too many attempts to answer your security questions.
You can try again later or use your rescue email address to reset your security information.
And tis Button do nothing!
Use Rescue Email Address <-- klick on this nothing happends.
What can i do?
The Apple Support Kontakt is also broken. Says:
Tut uns leid.
Wir können Ihre Anfrage derzeit nicht abschließen. Bitte versuchen Sie es erneut oder kommen Sie später wieder.
fc4893fa-1f43-4b07-a979-0402c90bbeb5
For my mom, Robi
Same problem - Cannot change password ? Security answer and question I wrote down and use are now changed to something not relevant now its broken - Typical Apple Useless going nowhere
I can not change the password reset questions also helps. In almost did not receive a letter with instructions
