failed connecting to apple Id server when try to sign in to icloud on my pc

Hi Sarahaddadi,

Have you created an Apple ID to use with iTunes, iCloud, etc.? The first thing I would suggest is to confirm that you have an Apple ID and are able to access it.

Create and start using an Apple ID

Your Apple ID is the account you use to access Apple services like the App Store, Apple Music, iCloud, iMessage, FaceTime and more. And you can sign in to all Apple services with a single Apple ID and password.

Do you already have an Apple ID?

You only need one Apple ID to access all Apple services. Before you create a new Apple ID, consider whether it might be better to continue using one you already have. Keep in mind that you might not be able to move data or purchases from an old Apple ID to a new one.

If you aren't sure if you already have an Apple ID, we can help you find it. If your email address has changed, you can change the address you use for your current Apple ID to continue using it.

Create your Apple ID

To get started, go to the Apple ID site and select Create Your Apple ID. Here's what you need:

• A valid email address to use as your Apple ID username.
• A strong password.
• Your date of birth.
• Three security questions and answers to verify your identity and a rescue email address. You can also use this information to reset your password.

You can also create your Apple ID when you set up a new device, or sign in to iTunes or iCloud for the first time.

Manage your Apple ID

Because your Apple ID is used across all your devices and services, it's important to keep your account information up to date. Simply sign in to your Apple ID account page at any time to manage your account:

• Update your Apple ID email address to make sure it's an address that you use frequently.
• Change your password to help maintain the security of your account.
• Manage your payment information to keep your payment method or billing address up to date.
• Add additional email addresses to help people find and communicate with you on Apple services like FaceTime, iMessage, Game Center, and Find My Friends.
• See and manage the devices that you're signed in to with your Apple ID.

Take care,