HT204173: Use Mail Connection Doctor

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keatonart
Level 1 (7 points)

Q: In Mail under Account Preferences my incoming mail server is grayed out and I can receive mail.

I haven't been able to receive mail this morning but can send it. I checked under 'Preferences'  'Accounts' and the Incoming Mail Server is grayed out. I can't make any changes to that. Is this a problem on my computer or is it with the server?

iMac, OS X Yosemite (10.10.5)

Posted on Jan 18, 2016 8:04 AM

by Eric Root,Apple recommended
Eric Root Eric Root
Level 9 (69,881 points)
iTunes
A:

Mail troubleshooting - Yosemite

 

Mail (Yosemite): If you can’t receive messages

 

Mail not sending or receiving messages after updating OS X

Posted on Jan 18, 2016 11:34 AM

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keatonart

Q: In Mail under Account Preferences my incoming mail server is grayed out and I can receive mail.

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