Why won't Turbotax Deluxe move into my applications folder?

Have been trying to get my Turbotax Deluxe CD installed on my iMac. When disc appears on the screen, I move it as instructed, to the applications folder on the desktop. The only thing that transfers is the Alias. I know the application is on the disk. I have also changed the security prefs to allow any download, as instructed by Apple.

iMac (21.5-inch, Late 2013), iOS 9.2

Posted on Jan 18, 2016 1:23 PM

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3 replies

Jan 19, 2016 6:23 AM in response to BobElton

"When disc appears on the screen, I move it as instructed, to the applications folder on the desktop."

When the disk appears on the screen, you need to open the disk by double clicking it

A window will appear with an icon for Turbotax and another icon for Applications.

Drag the Turbotax icon over to the Applications folder icon

If this is what you are doing, contact Turbotax Support for more help.

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Why won't Turbotax Deluxe move into my applications folder?

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