Q: Apple TV 4th Gen - Audio buzzes after 15minutes of play
I just purchased the 4th Gen Apple TV. It is connected to my TV via an HDMI cable.
I start playing a show or movie. After about 15-20 minutes, the audio starts to "buzz" or "distort". If I unplug the HDMI cable from the TV, then plug it back in, the sound is restored (for about 15-20minutes). Also works to unplug the HDMI cable from the Apple TV, then plug it back in (sound again works for 15-20 minutes). After 15-20 minutes, the audio starts to "buzz" or "distort" again.
I have tried two HDMI cables and two different ports on my TV --> Get the same issue
I have tried restoring factory settings --> Get the same issue
I have tried downloading the latest software updates --> Get the same issue
Apple was willing to exchange the Apple TV for a new one. Tried the new Apple TV --> Get the same issue.
When I plug my old Apple TV back in (2nd Gen), the audio works fine without an issue.
Once the audio starts buzzing, the buzzing happens through all programs (even the Apple sound effects are screwed up and have the same distortion).
Thanks for the help and insight!
Posted on Jan 18, 2016 4:10 PM