Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

macbook pro won't shut down

Inserted a CD into MacBook Pro. Locked up CD, can't eject. Computer won't shut down or restart. Tried all the usual ways!

iMac, Mac OS X (10.6)

Posted on Jan 18, 2016 2:00 PM

Reply
Question marked as Best reply

Posted on Jan 19, 2016 3:20 PM

To Shut Down: Press and hold down the Power button until the computer shuts down. Wait one minute before restarting. I recommend you restart from the Recovery HD, open Disk Utility, then select the drive and click on the First Aid button.


Five ways to eject a stuck CD or DVD from the optical drive


Ejecting the stuck disc can usually be done in one of the following ways:


1. Restart the computer and after the chime press and hold down the

left mouse button until the disc ejects.


2. Press the Eject button on your keyboard.


3. Click on the Eject button in the menubar.


4. Press COMMAND-E.


5. If none of the above work try this: Open the Terminal application in

your Utilities folder. At the prompt enter or paste the following:


/usr/bin/drutil eject


If this fails then try this:


Boot the computer into Single-user Mode. At the prompt enter the same command as used above. To restart the computer enter "reboot" at the prompt without quotes.

4 replies
Question marked as Best reply

Jan 19, 2016 3:20 PM in response to KCavallero

To Shut Down: Press and hold down the Power button until the computer shuts down. Wait one minute before restarting. I recommend you restart from the Recovery HD, open Disk Utility, then select the drive and click on the First Aid button.


Five ways to eject a stuck CD or DVD from the optical drive


Ejecting the stuck disc can usually be done in one of the following ways:


1. Restart the computer and after the chime press and hold down the

left mouse button until the disc ejects.


2. Press the Eject button on your keyboard.


3. Click on the Eject button in the menubar.


4. Press COMMAND-E.


5. If none of the above work try this: Open the Terminal application in

your Utilities folder. At the prompt enter or paste the following:


/usr/bin/drutil eject


If this fails then try this:


Boot the computer into Single-user Mode. At the prompt enter the same command as used above. To restart the computer enter "reboot" at the prompt without quotes.

macbook pro won't shut down

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.