I deactivated my old email address that was used to sign into iTunes. I changed it through my account in iTunes, but when I sign on I can't get all my old content. In addition, I am using a different computer. How do I retrieve all the content I had before the changes? Thans
Hi oldampguy,
I see that you are having some issues with your Apple ID and your purchases. It also looks like you changed your Apple ID email address. If that is the case, I would like you to look over the information in this article to make sure you followed the best practices for changing your Apple ID email address:
Change your Apple ID - Apple Support
https://support.apple.com/en-us/HT202667
There are some further steps you may need to look into in this article, as well:
What to do after you change your Apple ID email address or password - Apple Support
https://support.apple.com/en-us/HT204071
Thanks for coming to the Apple Support Communities!
It sounds like you didn't change change the address for your ID, you created a brand new account. Stop using this new account (you cannot merge accounts) and change the address on the old one as provided in the link in an earlier reply.
I recently changed my itunes email address because I shut down the old address. None of my songs came over when I changed the address. I've also now changed my computer. How do I get all my content back?
