Cant install Itunes on Win10

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Level 1

4 points

Cant install Itunes on Win10

Hi

I used to have Itunes installed about a year ago but removed for some reason (use icloud mainly to sort iphone). Since then windows had free upgrade to Windows 10 of course and now i need to put itunes back i cant it to install, it doesnt even give me a clue in the way of an error.

I downloaded setup 2-3 in case of corrupt etc, i double checked my PC for any old itunes folders etc, but nothing. I tried downloading both 32bit and 64 bit setup versions and still all i get on install is the following:

Ansy able to help please? I been trying get itunes back on my PC for few days now, if it gave me a reason or a clue might help Apple!

Windows 10

Posted on Jan 19, 2016 3:17 AM

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Answer 1

sterling r

Community Specialist

Jan 20, 2016 9:27 AM in response to CoinLee

Hi CoinLee,

It sounds like you are having some difficulty getting iTunes installed on Windows 10. I would check out the info in the following article to help you troubleshoot the issue here:

If you can‘t install or update iTunes for Windows

Thank you for using Apple Support Communities.

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Answer 2

turingtest2

Level 10

274,970 points

Jan 22, 2016 6:21 AM in response to CoinLee

For general advice see Troubleshooting issues with iTunes for Windows updates.

The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.

Review the other boxes and the list of support documents further down the page in case one of them applies.

The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.

Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.

tt2

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