Q: Mail problem with El Capitan
Hello!
I'm reposting this issue as, although I thought it had been solved with good advice, the problem has reoccurred on my MacBook and has also now manifested itself on my wife's brand new iMac also running El Capitan.
Since upgrading to El Capitan, my mail is a bit unstable at times. This particular problem is that when I click to reply to an email, a blank message pops up and can't then be closed by clicking on the red button. I have to close Mail down and reopen it. I am then able to close this message but I am left with a message in the drafts folder which also needs to be deleted. I try to reply again and sometimes the message opens up correctly and other times I get another blank message and have to go through the same procedure. If it continues several times, I reboot the computer and it works as normal. This is an intermittent fault and very annoying. I've run first aid in disc utility and, following advice from when I first posted this problem, booted into safe mode during which, apparently, certain caches maintained by the system will be rebuilt.
My OS and Mail seem to be the latest versions, so I don't know what might be the cause or how I might solve it. Does anyone have any ideas of what I might do to resolve this please?
Thanks,
Stuart
MacBook, OS X El Capitan (10.11.2), 13-inch, Late 2009
Posted on Jan 19, 2016 6:16 AM
Having tried lots of things to solve this problem, it just went away. I know that it wasn't something I did as I've been trying to solve it on my MacBook before doing the same thing on my wife's iMac. Spontaneously, a few weeks ago, the problem just stopped happening (it used to bug me several times a day) and Mail has been stable on both computers since. I imagine that Apple have changed something under the bonnet somewhere. Mysterious but I'm obviously happy everything is back to normal
Posted on Jul 2, 2016 11:40 PM
