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Helpful answers
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Jan 20, 2016 10:11 AM in response to Bryan_questionby braden85,Hi Bryan_question,
I see that you are experiencing some issues with your Apple ID after returning from another country. It’s possible that you may have overlooked a step when attempting to change you location on your device. Here’s an article with some steps that will help you address these issues:
Change your iTunes Store country or region - Apple Support
https://support.apple.com/en-us/HT201389
Take care, and thanks for visiting the Apple Support Communities.
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Jan 20, 2016 10:57 PM in response to braden85by Bryan_question,Hi braden85,
Thanks a lot for replying to my question.
I see that the article you shared with me was about the same Apple ID being used in different region. My current issue is that I can't even login to one of my Apple ID (my_username@gmail.com), so I can't get through to the "View Apple ID" section and change the region. Do you have any suggestions about how I can login to this Apple ID on my iphone?
Thanks again. Any help will be appreciated.
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Jan 22, 2016 3:01 PM in response to Bryan_questionby braden85,Hey again Bryan_question,
There was a link in the previous article about what to do if you can’t change your country or region; I have pulled that information out for you below:
If you can’t change your iTunes Store country or region - Apple Support
https://support.apple.com/en-us/HT204447
Thanks for being a part of the Apple Support Communities!
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Jan 22, 2016 4:52 PM in response to braden85by Bryan_question,Hi braden85,
Thanks again for your help. Actually I saw the link you shared, and I didn't see any scenario that I can fall into. When I login to itunes store on my macbook, the region/country is indeed United States.
When I tried to login to apple store with this ID, it only told me that "Verification Failed - Your Apple ID or password is incorrect.". The same Apple ID/password can login to itunes on my macbook though, so the account should be fine.
Any suggestions??
Thanks.
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Jan 28, 2016 1:32 PM in response to Bryan_questionby braden85,Hey again Bryan_question ,
Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.
Specifically, it may be best to use this link to contact support for help with your Apple ID:Contact Apple for help with Apple ID account security - Apple Support
https://support.apple.com/en-us/HT204169
Cheers
