Andy Drefs
Level 1 (11 points)
Apple TV

Q: Where did my photos go sent via Mail Drop?

I have tried a number of times now to send larger files via Mail Drop from both my Mac and my iPhone.  I get the Mail Drop prompt, select it and then hear the airplane whoosh as it sends it off...and then nothing!  The files never show up in iCloud, in my recipients e-mail or to my cc'd account, so where in the world did they go?

iPhone 6, iOS 8.0.2

Posted on Jan 19, 2016 6:41 AM

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Andy Drefs

Q: Where did my photos go sent via Mail Drop?

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  • Helpful answers

  • by zinacef,

    zinacef zinacef Jan 19, 2016 7:09 AM in response to Andy Drefs
    Level 5 (4,511 points)
    Applications
    Jan 19, 2016 7:09 AM in response to Andy Drefs

    Mail Drop has file size limits -- Mail Drop limits - Apple Support

  • by Winston Churchill,

    Winston Churchill Winston Churchill Jan 19, 2016 7:13 AM in response to Andy Drefs
    Level 10 (103,981 points)
    Apple TV
    Jan 19, 2016 7:13 AM in response to Andy Drefs

    Mail drop works fine for me, however I don't see where the documents are stored in my iCloud space, so I presume they are stored in Apples space rather like photo stream and shared albums.

  • by Andy Drefs,

    Andy Drefs Andy Drefs Jan 19, 2016 7:21 AM in response to zinacef
    Level 1 (11 points)
    Apple TV
    Jan 19, 2016 7:21 AM in response to zinacef

    I am aware of that and I didn't get a file size error.

  • by Andy Drefs,

    Andy Drefs Andy Drefs Jan 19, 2016 7:24 AM in response to Winston Churchill
    Level 1 (11 points)
    Apple TV
    Jan 19, 2016 7:24 AM in response to Winston Churchill

    Winston, I'm delighted to hear that it's working for you.  That's wonderful...now maybe someone can actually answer the question.

  • by Winston Churchill,

    Winston Churchill Winston Churchill Jan 19, 2016 7:31 AM in response to Andy Drefs
    Level 10 (103,981 points)
    Apple TV
    Jan 19, 2016 7:31 AM in response to Andy Drefs

    In your rush to provide a sarcastic answer perhaps you overlooked what your question actually was.

     

    You asked where your files go when you use Mail drop, I answered it.

     

    If you intended to ask a different question fair enough, but if you want us to guess at what question you really meant to ask, perhaps you should mark your question as a game.

  • by Andy Drefs,

    Andy Drefs Andy Drefs Jan 19, 2016 8:03 AM in response to Winston Churchill
    Level 1 (11 points)
    Apple TV
    Jan 19, 2016 8:03 AM in response to Winston Churchill

    Winston, I didn't ask where they're stored, I am trying to figure out where they went since they were sent and yet never arrived anywhere; not in my inbox, my client's nor iCloud.  You replied by telling me that it's working great for you.  So what?  I'm sure it's working great for many people but it's not working for me.  You then went on to say that your documents don't appear to be stored in your iCloud space but gave no suggestions as to how to determine where the items I've sent have gone. 

  • by Winston Churchill,

    Winston Churchill Winston Churchill Jan 19, 2016 8:16 AM in response to Andy Drefs
    Level 10 (103,981 points)
    Apple TV
    Jan 19, 2016 8:16 AM in response to Andy Drefs

    Where they go and where they are stored is the same thing, only a link to them in the cloud is sent to your recipient

     

    Because Mail drop is working for me, I can be 100% sure the files have gone where they should have gone and therefore I'm able to tell you that you won't see them in the cloud if you go looking for them regardless of whether they have successfully arrived there or not.

  • by Andy Drefs,

    Andy Drefs Andy Drefs Jan 19, 2016 8:57 AM in response to Winston Churchill
    Level 1 (11 points)
    Apple TV
    Jan 19, 2016 8:57 AM in response to Winston Churchill

    I don't know why I am wasting my breath here but no, a destination and a storage location are two completely different things.  I sent the files both to myself and others - and no one got them, nor can I find anything in the storage location, or "the cloud" in this case.  Because Mail Drop is working for you in no way indicates that my files "have gone where they should have gone"!  That's the entire point that you are completely missing.  Please stop responding, as your answers just continue to be more useless the further along you wander down this path.