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Jan 19, 2016 8:01 AM in response to vikram pby Kenichi Watanabe,Are you using the original USB docking cable that came with the 2nd gen iPod shuffle? It has a "mini-dock" at the iPod end. The short USB cable for the current 4th gen (and 3rd gen) shuffle does not work with the 2nd gen shuffle, because the connector is different.