Q: My MAC computer cannot be shutdown or restart from the GUI. The desktop items disappears however the dock is still there and the c ... My MAC computer cannot be shutdown or restart from the GUI. The desktop items disappears however the dock is still there and the computer is running. Any solutions to this problem? more
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Helpful answers
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Jan 30, 2016 9:08 AM in response to AV@ahmedby brenden dv,★HelpfulHi AV@ahmed,
Welcome to the Apple Support Communities! I'm sorry to hear that you are having this issue with your Mac Pro. If this shutdown issues just started recently after installing Pro Tools and a sound card, and uninstalling Pro Tools didn't seem to have any effect, you may want to try pulling the sound card and retesting, as noted in the following article:
Isolating issues in Mac OS X - Apple Support
Regards
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Jan 30, 2016 9:10 AM in response to brenden dvby AV@ahmed,Thanks Sir for your replay. The problem is solved when we downgraded OS X to 10.10 Yosemite release.
