HT201422: If you get an error when trying to activate iMessage or FaceTime

Learn about If you get an error when trying to activate iMessage or FaceTime
BinGB123
Level 1 (0 points)

Q: Phone number won't work for iMessage/Facetime

I changed my Apple ID password today, now my iMessage/Facetime won't recognize my phone number.  I have gone through all the suggestions in prior forums and can't get it fixed. 

I have turned them off and on.

I have logged out of and back into icloud.

I have a shared appleID with my daughter's phone and her phone number is showing up as my contact number in icloud, it is as if my phone number doesn't exist.

It is greyed out on the activation page for iMessage and Facetime.

HELP

iPhone 6, iOS 9.2.1

Posted on Jan 19, 2016 2:45 PM

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BinGB123

Q: Phone number won't work for iMessage/Facetime

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  • by bryan.vance,

    bryan.vance bryan.vance Jan 19, 2016 3:31 PM in response to BinGB123
    Level 3 (869 points)
    iPhone
    Jan 19, 2016 3:31 PM in response to BinGB123

    Settings > messages > turn iMessage off then back on...

    If that doesn't work sign out of your apple id under Settings > Facetime >  Settings > general > reset > Reset all settings (won't delete data but It will remove your wallpaper and passcode.)

    Then log back in under FaceTime.

    Now look at the settings.