Enterprise Log Management for Mac Computers

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Level 1

0 points

Enterprise Log Management for Mac Computers

Hi

I am looking a good way to collect all hardware, or software log issues across the enterprise. Sometimes, the end user comes to us with an issue when it is too late. It would be a great idea to have a central repository server where all iMac, MacBooks, and Mac Mini logs are stored. Then, our I.T department can receive a notification for any alarming issue(s) on a given computer.

Do you know if such tool exist, or if there is a way to create a shell script that can send hardware errors via email to our helpdesk email address?

Thanks

MacBook

Posted on Jan 19, 2016 2:42 PM

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Answer 1

bilkobe

Level 1

4 points

Apr 7, 2017 1:34 AM in response to probles

You can collect mac osx event logs into cryptosim via syslog forwarding. For syslog configuration you should change some details.

open the terminal and type the following for backup.

$ cp /etc/syslog.conf /tmp/syslog.conf.bkp

in /etc/syslog.conf file please add

*.* @[cryptosim_ip_address]

and restart syslog service with following commands.

$ sudo launchctl unload /System/Library/LaunchDaemons/com.apple.syslogd.plist

$ sudo launchctl load /System/Library/LaunchDaemons/com.apple.syslogd.plist

Thanks.

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Answer 2

rkaufmann87

Level 10

148,494 points

Jan 19, 2016 2:48 PM in response to probles

If you are not aware, there is a version of OS X for servers that might help? Here is some info on it:

http://www.apple.com/osx/server/

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Answer 3

probles Author

Level 1

0 points

Jan 19, 2016 2:50 PM in response to rkaufmann87

Hi

What is the tool call?

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Answer 4

rkaufmann87

Level 10

148,494 points

Jan 19, 2016 2:54 PM in response to probles

Did you click the link I provided??

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Answer 5

probles Author

Level 1

0 points

Jan 19, 2016 3:21 PM in response to rkaufmann87

Yes, but, all I see is a lot of information of main features, and nothing about collecting logs.

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Answer 6

Camelot

Level 9

58,527 points

Jan 19, 2016 3:28 PM in response to probles

There are numerous log aggregation tools. One of the better known is splunk which can aggregate logs from any number of hosts, with sophisticated (although sometimes cryptic) log analysis tools. Can get expensive, though, depending on the size of your host pool and the volume of logs you're working with.

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Answer 7

Linc Davis

Level 10

209,739 points

Jan 19, 2016 7:45 PM in response to probles

OS X Server would not help you. The closest thing to what you seem to want in the way of an Apple product is "Apple Remote Desktop," and it's not very close. I doubt that collecting logs would do much good as a preventative measure. It's far too much information, almost all of it would be irrelevant, and many problems don't show up in logs at all.

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