Grey Spot on Front Facing Camera

On my gold iPhone 6 I realized that there is a grey spot on my front facing camera. Now I dropped my phone a few weeks ago and it cracked in the top right corner, but it didn't affect my screen. I read that in the past Apple would replace the phone, but that was in 2014. Does Apple still do that now?

iPhone 6, iOS 9.2.1

Posted on Jan 19, 2016 6:18 PM

Reply
1 reply

Jan 21, 2016 6:17 AM in response to Michael Margarite

Hey Michael Margarite,


For the issue of poor image quality with the front camera of your iPhone, troubleshoot using the steps in this article - Get help with the camera on your iPhone, iPad, or iPod touch.


Based on your dropped iPhone being cracked, it appears your iPhone needs to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, battery replacement, and express replacement service.


iPhone Repair and Service - Apple Support

http://www.apple.com/support/iphone/repair/


Thanks for using Apple Support Communities.


Happy computing.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Grey Spot on Front Facing Camera

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.