we could not complete your iTunes store request. The network timed out. How do I find out what request this is referring to? I keep getting this error.

Im using iTunes 12 on my Macbook I keep getting this error: we could not complete your iTunes store request. The network timed out. How do I find out what request this is referring to? I haven't made a purchase.

MacBook Pro (Retina, 13-inch, Late 2013), null

Posted on Jan 19, 2016 8:08 PM

Reply
2 replies

Jan 21, 2016 7:24 AM in response to Eric0005

Hi Eric0005,


Thanks for using the Apple Support Communities! I'm sorry to hear you are having these issues with iTunes on your MacBook. If you are getting this kind of error, it may be related to a general connection issue to the iTunes Store and unrelated to any specific purchase attempt. If that is the case and you continue to get this error, you may find the troubleshooting steps outlined in the following article helpful:


If you can’t connect to the iTunes Store - Apple Support


Regards

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we could not complete your iTunes store request. The network timed out. How do I find out what request this is referring to? I keep getting this error.

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