Iphone 6s rapid battery drain non certified charging cords have quit working

Question

Level 1

9 points

Iphone 6s rapid battery drain non certified charging cords have quit working

Iphone 6 started rapid battery drain and all non-certified charging cords quit charging, apple message about these cords appeared on screen. Have done nothing to phone in a month. OS 9.2 operating. Wiped phone twice. Once with cloud back-up and then as new device. No change. Same problems. Read some threads about iCloud being the problem but my phone had been working fine since 9.2 update. On my third wipe with cloud restore, MOVING SLOWLY! No problems on my mini4. I see that there is a new update, 9.2.1, not sure. First time I have ever had trusting Apple updates......any suggestions?

iPad mini Wi-Fi, iOS 7.0.4

Posted on Jan 19, 2016 8:19 PM

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Answer 1

brenden dv

Community Specialist

Jan 21, 2016 7:33 AM in response to Mycheezmo

Hi Mycheezmo,

Thanks for using the Apple Support Communities. I'm sorry to hear you are having these issues with your iPhone. If you are having unusual battery drain issues, you may find the information and steps on isolating usage outlined in the following articles helpful:

About the battery usage on your iPhone, iPad, and iPod touch - Apple Support

Batteries - Maximizing Performance - Apple

Regards

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Answer 2

fromsouth

Level 5

4,945 points

Jan 22, 2016 5:37 PM in response to Mycheezmo

Just curious - are you playing Candy Crash? Any other games that use the trick of date/time change to get some points?

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Answer 3

Mycheezmo Author

Level 1

9 points

Jan 22, 2016 5:42 PM in response to fromsouth

Not a gamer. I had Apple care so Apple is going to replace my phone. Battery went bad. Four wipes clean, two with iCloud back-up and two with restore phone new and the problem continued.

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Answer 4

Mycheezmo Author

Level 1

9 points

Jan 22, 2016 5:47 PM in response to brenden dv

Bad battery. Apple Care is going to replace my phone. I have owned Apple phones sine the 3s. First time ever for battery problem.

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Answer 5

fromsouth

Level 5

4,945 points

Jan 22, 2016 6:17 PM in response to Mycheezmo

Just in case ask them to replace the cords, message about the cords and battery problem they are not really the same, would not hurt to start as new also.

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