Islandbiker
Level 1 (0 points)

Q: I have 3 Apple TV 3 set up in my house. on one TV programs i have purchased load immediately and on one they seem to take a long time to load. even when i try to airplay them from my computer.. not sure what is going on.. but it is frustrating.. any

I have 3 Apple TV 3 set up in my house. on one TV programs i have purchased load immediately and on one they seem to take a long time to load. Even when I try to airplay them from my computer.. not sure what is going on.. but it is frustrating.. any suggestions. It seems even stronger that the one that takes the long time is the one by the computer and time capsule, closest to my router. The bedroom sets load the fastest. I've checked all the settings i can think of without solution.. So any help would be appreciated.

Apple TV, tvOS 9.1, times three units

Posted on Jan 19, 2016 10:15 PM

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Islandbiker

Q: I have 3 Apple TV 3 set up in my house. on one TV programs i have purchased load immediately and on one they seem to take a long t ... more

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  • by joe_7399,

    joe_7399 joe_7399 Jan 21, 2016 9:21 AM in response to Islandbiker
    Community Specialists
    Jan 21, 2016 9:21 AM in response to Islandbiker

    Hi Islandbiker,

     

    Thanks for using the Apple Support Communities!

     

    I understand that content is slow to load on one of your Apple TVs, while it plays as expected on the others. To continue troubleshooting, I would first suggest reading over rand working through the suggested steps in the following article. 

     

    Get help playing or streaming content on your Apple TV - Apple Support

     

    Best!

  • by Protodd,

    Protodd Protodd Jan 21, 2016 9:30 AM in response to Islandbiker
    Level 4 (2,069 points)
    Jan 21, 2016 9:30 AM in response to Islandbiker

    HAve you tried swapping - temporarily - the one that loads slow for one that downloads as you expect?  is the slow device still slow in the new location? Is the fast device still fast in the new location?  If so then it would be a device related issue.  If not then maybe the slow one has a limited network connection.  I had a similar issue getting the ATV to work in my man cave garage.  I added a range extender to my network and the download issue was no longer existent...