I Recently buy an ipad 2 wifi cell (brand new old stock) when i go to apple web to check the coverage, it asks me to validate the purchase date. I already input the purchase date but doesnt work, saya "please try again later"
ive tried many times, still the same. Help please
thankyou
iPad 2, iOS 9.2.1
Howdy BartosJr,
It sounds like the check coverage system is giving an error when you input the purchase date.
Please check out this article for help.
Update your proof of purchase - Apple Support
Update device information online
To update your Apple device information, like the limited warranty expiration date, send us a copy of the original sales receipt:
- Visit Apple's coverage checker.
- Enter your device serial number.
- Enter the code you see on the screen and click Continue.
- Upload a copy of your receipt.
Call us to update your information
To update your information by phone, call us. Tell the Advisor that you need help with your Apple Limited Warranty or AppleCare plan expiration date.
Here’s what you’ll need when you call:
- Your AppleCare agreement number
- The device serial number
- Your sales receipt
Best regards.
Hi Nubz, thank you for your reply..
I have tried the steps, but i cant find the link to upload my sales receipt.
the page showed after entering the serial number and code is just "validate your purchase date" and it went error again.
Best regards,
Hi BartosJr,
If you can't Update device information online, then the next step would be to Call us to update your information as above.
Take care.
That happened with my MacBook too!
Just have a chat with Apple Support and they'll figure it out.
Hopefully they got that resolved last year.
Unable to check coverage
