eleanorfromchelmsford

Level 1 (0 points)

Q: when I send a text from iphone 5s it seems to be received from email not phone number

When I send a text message from my iphone 5s, it is received as from my email address not my phone number. Why.

iPhone 5s, iOS 9.0.1

Posted on Jan 20, 2016 1:59 AM

I have this question too

Q: when I send a text from iphone 5s it seems to be received from email not phone number

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by Allen A,

Allen A Jan 21, 2016 11:20 AM in response to eleanorfromchelmsford
Community Specialists

Jan 21, 2016 11:20 AM in response to eleanorfromchelmsford

Howdy eleanorfromchelmsford,

I understand that messages sent from your iPhone are being sent from your email address rather than your phone number. In such a situation you may need to re-link your iPhone's phone number and Apple ID as detailed in the article linked below.
Link your iPhone number and Apple ID to use iMessage and FaceTime
https://support.apple.com/en-us/HT201349
If this doesn't restore your ability to send messages from your iPhone's number, follow the steps to unlink your phone number at the bottom of the article first, then start again from the top to re-link your number.

All my best.
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