colintravelfreak
Level 1 (7 points)

Q: ORF files blanked out in Photos

I have migrated to Photos having previously used Aperture and before that iPhotos. In Photos many, but not all, ORF files (Olympus Raw Files) are blanked out. This problem did not exist in Aperture or iPhotos. I have discussed this with Apple Support (case 1031059591) who could not offer a solution. They suggested I wait for the next Photos update, which might or might not provide a solution!

Has anyone else had this problem? Is there a solution?

Screen Shot 2016-01-20 at 08.06.23.png

iMac

Posted on Jan 20, 2016 12:15 AM

by colintravelfreak,Apple recommended
colintravelfreak colintravelfreak
Level 1 (7 points)
A:

Aperture and iPhotos have been deleted. The only reason I use Photos is to enable me to see my photographs on a large TV screen via Apple TV. I have Lightroom and have started to go though the process of identifying the blanked photographs in Photos, locating them in Lightroom, exporting them to a desktop folder, then importing them to Photos. Tedious but it's a fix that, so far, is working. I'm just hoping that Photos doesn't decide at some point to blank them out again.

Posted on Jan 25, 2016 11:10 PM

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colintravelfreak

Q: ORF files blanked out in Photos

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  • by Old Toad,

    Old Toad Old Toad Jan 20, 2016 11:10 AM in response to colintravelfreak
    Level 10 (141,105 points)
    Mac OS X
    Jan 20, 2016 11:10 AM in response to colintravelfreak

    Try rotating the thumbnails 90º one direction and then 90º back.  See if that will recover the thumbnails.

    OTsig.png

  • by colintravelfreak,

    colintravelfreak colintravelfreak Jan 21, 2016 3:06 AM in response to Old Toad
    Level 1 (7 points)
    Jan 21, 2016 3:06 AM in response to Old Toad

    I've given that a try on a couple photos buy no joy.

  • by léonie,

    léonie léonie Jan 21, 2016 5:28 AM in response to colintravelfreak
    Level 10 (106,958 points)
    iCloud
    Jan 21, 2016 5:28 AM in response to colintravelfreak

    Have you tried to reprocess the RAW files?

     

    Select one of the black thumbnails, double click the photo to enlarge it, go to edit mode and select "Reprocess RAW".

     

    if you cannot get to the edit mode at all, the original image file may be missing.

  • by colintravelfreak,

    colintravelfreak colintravelfreak Jan 21, 2016 6:06 AM in response to colintravelfreak
    Level 1 (7 points)
    Jan 21, 2016 6:06 AM in response to colintravelfreak

    Hum strange... "Reprocess Raw" is grey for all files (those that are blanked out and those that are not) and therefore can't be used.

  • by léonie,

    léonie léonie Jan 21, 2016 6:15 AM in response to colintravelfreak
    Level 10 (106,958 points)
    iCloud
    Jan 21, 2016 6:15 AM in response to colintravelfreak

    Hum strange... "Reprocess Raw" is grey for all files (those that are blanked out and those that are not) and therefore can't be used.

    Then the RAW processing has not changed.

     

    Can you export the original files from Photos? Then you could test, if you can open them in Preview, in the software that came with your camera, or another RAW converter, eg., Adobe Photo Shop.

  • by colintravelfreak,

    colintravelfreak colintravelfreak Jan 21, 2016 8:43 AM in response to léonie
    Level 1 (7 points)
    Jan 21, 2016 8:43 AM in response to léonie

    Hello leonie, 

    I have exported some files. They all show as ORF files and they open up perfectly in Preview.

    Then I imported them and they are not blank.

    Thank you, I seem to have a fix.

    But I don't relish the process for several hundred photos so I'm keen to discover the cause.

  • by léonie,

    léonie léonie Jan 21, 2016 8:51 AM in response to colintravelfreak
    Level 10 (106,958 points)
    iCloud
    Jan 21, 2016 8:51 AM in response to colintravelfreak

    Have you already tried to repair the Photos Library?  

    Then try this: Fix missing or incorrect thumbnails in Photos - Apple Support

     

    Regenerate missing thumbnails with library repair tool

    If a large number of your pictures' thumbnails are missing, you can regenerate them with the Photos library repair tool:

    1. Quit Photos.
    2. Open Photos while pressing the Command and Option keys.
    3. Click Repair in the dialog that appears.

    This process recreates thumbnails for all the master images stored in your Photos library.

    Note: If you use iCloud Photo Library with Photos, this action will cause Photos to re-upload all your pictures.

    But if you are using iCloud Photo Library be prepared to wait for your complete library t upload again to iCloud Photo Library. That can take several days for a large library.

  • by colintravelfreak,

    colintravelfreak colintravelfreak Jan 21, 2016 9:11 AM in response to léonie
    Level 1 (7 points)
    Jan 21, 2016 9:11 AM in response to léonie

    I've tried that a couple of times with no effect.

  • by léonie,

    léonie léonie Jan 21, 2016 9:20 AM in response to colintravelfreak
    Level 10 (106,958 points)
    iCloud
    Jan 21, 2016 9:20 AM in response to colintravelfreak

    Photos has lost the connection to the originals, but discovers them again when you are exporting.  Where is your Photos Library stored? In the Pictures folder or on an external drive? Are you using File Vault to encrypt the home folder?

  • by colintravelfreak,

    colintravelfreak colintravelfreak Jan 21, 2016 1:15 PM in response to léonie
    Level 1 (7 points)
    Jan 21, 2016 1:15 PM in response to léonie

    Photos library is in the pitures folder. FileVault is on.

  • by léonie,

    léonie léonie Jan 21, 2016 1:22 PM in response to colintravelfreak
    Level 10 (106,958 points)
    iCloud
    Jan 21, 2016 1:22 PM in response to colintravelfreak

    I have seen a few cases were file vault caused this erratic behaviour with iPhoto Libraries and aperture libraries. I suspect the problem persists with Photos.  If your photos are not top secret, I'd move the Photos Library out of the encrypted range of your Home folder. If the original image files are referenced, they should also not be in a folder that is encrypted by file vault.

  • by colintravelfreak,

    colintravelfreak colintravelfreak Jan 22, 2016 8:56 AM in response to léonie
    Level 1 (7 points)
    Jan 22, 2016 8:56 AM in response to léonie

    I never encountered the problem with either iPhotos or Aperture.

    How might I move the Photos Library out of the encrypted range of my Home folder?

  • by léonie,

    léonie léonie Jan 22, 2016 10:44 AM in response to colintravelfreak
    Level 10 (106,958 points)
    iCloud
    Jan 22, 2016 10:44 AM in response to colintravelfreak
    I never encountered the problem with either iPhotos or Aperture.

    I had the problem with Aperture whenever I enabled file vault. The referenced images continually were reported as missing and I had to reconnect them.  I stopped using file vault and all was back to normal.

     

    How might I move the Photos Library out of the encrypted range of my Home folder?

    That is not easy with  File Vault 2 on El Capitan, because it does not only encrypt the home folder but the complete Mac. You could put the Photos Library on an external drive or disable File vault and put your sensitive data on a password encrypted sparse bundle instead. That is what I am doing.

    But before you go to the trouble, you may want to test, if your Photos library is working better, if you test with a copy on an external drive, that is not encrypted. Do the thumbnails remain correct, if you use the library outside of file vault?

  • by colintravelfreak,

    colintravelfreak colintravelfreak Jan 23, 2016 12:10 AM in response to léonie
    Level 1 (7 points)
    Jan 23, 2016 12:10 AM in response to léonie

    I don't want to set up an external drive so I'm going to move confidential data to a sparse image file that I already set up for for client data. I'll then disable FileVault and see what happens.

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